Internal IT vs. Managed Services Provider: Finding the Right Balance for Your Business

Jan 28, 2026 1:56:36 PM

men in a server room

Businesses of all sizes and industries have to manage and maintain their technology. Some businesses choose to hire an IT professional or build out a robust internal IT team. For other businesses, it may make more sense to hire an outside technology firm, referred to as a managed services provider, to manage the day-to-day operations, security, and maintenance related to their business technology. Often times, a blend of both an intern IT team and a managed services provider can also provide exceptional solutions for businesses.

Technology is supposed to make work easier, faster, and more cost efficient, but the management of tech often becomes a burden on businesses and organizations. If your business is looking for outside help in the IT department, there are several factors you must consider when selecting a managed services provider.

Cost

Obviously, cost is a top priority for businesses and organizations. Technology can be a major factor to the bottom-line. Hardware costs, software licensing costs, cybersecurity insurance policies, and more – it all adds up. At Blue Pioneer Consulting, we look holistically at your business and custom tailor solutions that are right-sized to your business and properly fit your budget.

Scalability

Your business is unique – not every solution can be one-size-fits-all. If your business goal is to grow, your technology infrastructure should be ready to grow along with you. If your company is hiring more staff, your technology plan should be ready to onboard staff with hardware that is ready to go. As your organization grows, your software licenses will need to scale appropriately. At Blue Pioneer Consulting, we can help negotiate right-sized licensing agreements, so that you aren’t overpaying for unused licenses, or paying too much for individual licenses whereas a more efficient option would be to purchase a group rate of licenses. From hardware, software, security, and networking, your technology should be built to scale with your growth.

Expertise and Specialization

Hiring Internal IT professionals is a great option for many organizations. However, for many smaller businesses, there are many challenges to hiring an internal IT team that can offer all the solutions they need. With internal IT professionals, the company is responsible for hiring, training, maintaining various professional certifications, and retaining that talent. With a managed services provider, like Blue Pioneer Consulting, we have a large team of skilled IT professionals who specialize in various areas and receive recurrent training throughout the year. Our team has experience providing solutions for nearly every industry.

Cybersecurity and 24-Hour Operations

You close up shop at 5 p.m. sharp every week night. You make sure the lights are turned out and the front door is locked. However, just because you’re closed, that does not mean your technology is done for the day. Your web-based point of sale, your servers, your phone system, and your network drives in the back room all keep working. All those systems need maintained and protected from cybersecurity threats. At Blue Pioneer Consulting, we have a team of people that work around the clock to help keep your technology functioning and to address any issues that arise.

Working with Blue Pioneer Consulting

At Blue Pioneer Consulting, our IT consulting can come in many different shapes and sizes, customized to fit the needs of your business. Whether you have one IT professional, a full IT staff, or no IT at all, we can meet you where you are and provide solutions to the technological roadblocks that you have not been able to pass.