IT SUPPORT SERVICES

Improve Productivity & Streamline Your Operations

Enjoy reliable, flexible IT solutions that adapt to your needs, lower operational costs, and free you to focus on growing your business.

TAILORED SOLUTIONS

Support Made for You

We understand that not everyone is an IT expert — and you don't need to be. Our comprehensive IT support services are designed to take the burden off your shoulders, providing expert management of your network, applications, infrastructure, and security. Whether you're looking to fully offload your IT responsibilities or create a co-supported partnership, we're here to help.

What we offer:

  • Day-to-day IT management and troubleshooting
  • 24/7 monitoring
  • 100% US-based support
  • Network engineering and infrastructure support
  • Application and security management
  • Purchasing and management of security software and email licenses
  • Virtual CIO services for strategic guidance
  • Other standalone services that are right-sized for your business
  • Reducing downtime and staying up to date with legal requirements

Blue Pioneer Consulting Support by the Numbers

  • 82%

    First call resolution average

  • 87.3%

    Same or next day resolution average

050624B-F-Blue & Co. Chattanooga 5.6.24_C0A7163

WHY CHOOSE US

What Makes Our IT Support Services Stand Out?

We're not just another IT support provider. Our goal is a first call resolution mixed with an empathetic, advisory approach. 

100% U.S. Based Support Team

Get rapid, responsive support from our knowledgeable team of experts based right here in the United States in Eastern Tennessee.

24/7 Monitoring

Through proactive 24/7 monitoring of your systems and projects, we're always ready to assist with any IT challenges that may arise.  

Microsoft Solutions Partner

As a certified Microsoft Solutions Partner, we have the expertise to optimize your Microsoft environment, ensuring you get the most out of your software investments.

Microsoft Modern Work Badge

 

Virtual CIO

Benefit from strategic IT leadership without the full-time executive cost. Our Virtual CIO service provides guidance on technology investments, risk management, and business alignment.

Personalized Support

We're a dedicated team that truly wants to understand you and your business. Unlike large call centers, we offer personalized support tailored to your unique needs and goals.

What Our IT Support Covers

Our business IT support services covers everything from daily troubleshooting to long-term strategic planning, so you can do everything from handling a simple task to rolling out larger technology initiatives.

  • Virtual CIO Consultations
  • Cloud Services & Infrastructure 
  • Device Support (computers, mobile, etc.)
  • Voice Services Support
  • Service Desk Support
  • Hardware Device Procurement & Hardware Inventory

CYBERSECURITY & IT INSIGHTS

Explore Our Resource Library

Want to Learn More About Offloading IT?

Reach out today to chat about how Blue Pioneer can tackle your IT challenges, allowing you to concentrate on what truly matters to your business.